Quality Frequent Flyer, Southwest Airlines Leaflet - While boarding, the man or woman with the better boarding role is welcome to attend lower back with the passenger wearing the decrease boarding role, however it doesn’t work the opposite manner around. Basically, just due to the fact your friend or family member is a and you’re b, doesn’t mean you get to board in a set with them.
?any of the items listed below may be checked in substitution of 1 piece of the unfastened checked bags allowance for each passenger at no charge on a one-object-for-one-bag foundation. If the item of carrying equipment exceeds 50 kilos in weight or sixty two inches in size (outside duration plus height plus width), extra weight and size costs might also practice.??.
Do now not fly this airline! Southwest airlines denied my younger children from boarding a aircraft 12 mins earlier than departure. They have been re-booked on some other flight which gave them a protracted layover that changed into not planned. I known as customer support and requested in the event that they will be compensated with meal vouchers because my hungry children, ages nine, nine, and four would need to consume. They refused due to the fact they claimed my own family was past due for the flight. They arrived at the airport at 2:30am for a five:00am flight and have been detained in protection due to the fact my 9 yr old daughter packed her rock series. They arrived at the gate at 4:53am for a flight that left at five:05am. Southwest’s coverage is to close the gate 10 mins before departure, this means that they have to have been allowed to board. I requested to talk to a supervisor and was informed managers do not take smartphone calls, however i used to be welcome to talk to a coordinator. The coordinator refused to offer any reimbursement and blamed my circle of relatives for being late for the flight. Then she, her call was dawn, hung up on me. Definitely unreasonable. 0 customer service. No compassion for tourists. Never, ever fly this airline.
Nevertheless, with an average pitch period of 31″-33″, a moderate recline on maximum seats, and a complete tray desk, they pretty a whole lot rank proper on the pinnacle of the low-cost economic system seat list. Heck, they even rank above common in terms of industry-wide economic system pitch measurements!.